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What is ROWE?

October 7, 2008

I read a nice little example of ROWE*-based thinking in a recent blog posting. (link to the full article below) ...

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Management vs. Leadership

September 18, 2008

Robert X. Cringely wrote a nice little post about Leadership recently. Everybody has lots to say on this topic -- most of which is meaningless blubber -- but I was particularly impressed with these little gems (emphasis...

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Service Failure

August 13, 2008

Today I experienced something I learned about in a Services Marketing course while doing my MBA at Laurier. It’s what’s called “Service Failure.” I’m sure you’ve all experienced it one time or another.

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Phone vs. Email

April 6, 2008

In the business world, there are phone people, and there are email people. I'll admit right upfront that I'm an email person.

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How to make a To-Do List work

September 5, 2007

There's a great little article over at What's the next action about how to make an effective To-Do list. If you don't find making lists effective, it might be because you're doing it wrong!

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The Not To-Do List

August 17, 2007

Tim Ferriss (author of the 4 Hour Workweek) recently posted a great list of "stressful and common habits that entrepreneurs and office workers should strive to eliminate." My two favorites: 1.

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